Concerts Know Before You Go (FAQs)

For AXS-ticketed events only

Event entrance is at 19 Bridgewater St, Brooklyn, NY 11222.

• Directions for GA and VIP ticket holders will be located at the intersection of Stewart Ave and Meeker Ave.
• The best way to get to Under the K Bridge Park is via public transit on MTA Subway (G Train to Nassau Ave or L Train to Graham Ave) or MTA Bus on the B24 Line to Cherry St/Vandervoort Av Stop. This is subject to change so please check the latest MTA updates on MTA.com.
• Rideshare drop off and pick up is also located at 19 Bridgewater St, Brooklyn, NY 11222. (Please enter this address for your rideshare destination).
• There is no parking at the venue or on the residential streets near the venue. For your own convenience, please do not plan to drive and park.
• For ADA ticket holders, please refer to the ADA accommodations section for entry and rideshare drop-off point.

Download the AXS Mobile app and login to your account before you arrive at the venue for seamless entry.

• GA ticket holders can receive assistance at GA Ticket Resolution. VIP ticket holders can receive assistance at Guest List.
• Tickets will not be for sale at the box office. Online sales prior to arrival are encouraged.
• No re-entry after exit.
• We are not affiliated with any 3rd party ticket platforms (Ex: Stubhub, Vivid Seats, SeatGeak, etc.). If you are unable to find your ticket in the AXS app, please visit the Ticket Resolution box office next to the GA entrance for assistance.
• Ticket resolution box offices close 45 minutes after the headliner goes on.

Quick Pass

Quick Pass Entry is available near the main entrance located on Gardner Ave. You must have a Quick Pass ticket to accompany your GA ticket for the event to enter through this gate. Quick Pass tickets are available for purchase at this gate on show days.

Secure e-lockers are available at the venue and can be booked in advance for a smooth arrival and exit.

BOOK YOUR LOCKER NOW

Amex® Card Member Complimentary Locker Access

American Express® Card Members can receive complimentary access to lockers during select shows when they present a valid American Express Card, excluding American Express Prepaid Cards. Limit one locker per Card Member per event. Lockers are available on a first-come, first-served basis, while supplies last. Terms apply.

• All shows at Under the K Bridge Park are rain or shine.
• The majority of the venue has overhead coverage from the bridge; however, we encourage all attendees to dress appropriately for all weather conditions.
• For your safety, umbrellas are not allowed into the venue. Ponchos are available for purchase at the “K”orner store, located in Guest Services, next to the GA entrance.

• Variety of Food & Beverage Offerings (including Vegan and Vegetarian options) throughout the entire venue.
• Water Station. Cups not provided. 
• Cash and Credit Cards Accepted. Contact-less payments are preferred.
• No ATMs available on site. 

Lost & Found

For lost & found items, please visit the portal here

Pick up is available on show days only.

Please note: There will not be anyone onsite to assist with pick ups on non show days. NBK Parks staff are not affiliated with our lost and found system; please do not contact them for confirmation of your items.

If you have questions about an item on non-show days, please contact info@bowerypresents.com.

The “K”orner Store is now open at Guest Services! We’ve stocked all the essentials to make sure you have everything you need to enjoy the show. Come visit us anytime from doors until 30 min before curfew on show days!

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For inquiries after the event concludes, please contact info@bowerypresents.com.

As part of the sustainability effort, Under the K Bridge Park is working with CUP ZERO (www.cupzero.com) to reduce single use plastics during large scale events. Please support the program by returning your cups to any point of sale, deposit bin. Exiting the park with cups is prohibited.